Advanced Solutions

Our Comprehensive Services

At One Synergy, we are committed to delivering more than just advanced medical equipment—we provide complete, end-to-end support that empowers our clients to achieve excellence in spine endoscopy procedures.

Whether you choose to purchase or lease our devices, our team stands by your side to ensure optimal outcomes through hands-on, professional assistance.

01.

Surgical Support Services

Our greatest strength lies in the exceptional surgical support we provide to healthcare professionals and facilities performing spine endoscopy surgeries. Every procedure is backed by our highly trained clinical team—experts who are well-versed in both the technical and procedural aspects of minimally invasive spine surgery.

Whether supporting medical probationers just getting started or experienced surgeons in high-volume hospitals, our presence in the operating room ensures confidence, precision, and efficiency throughout every step of the surgical process.

We go beyond mere supply—we partner in your success by:

Assisting during live procedures
Providing on-site troubleshooting and device handling support
Offering guidance on best practices and sterile setup
Ensuring smooth integration of our systems into your surgical workflow
02.

Flexible Equipment Ownership Options

To make cutting-edge spine endoscopy more accessible, we offer flexible models to suit different facility needs:

Outright Purchase – Ideal for facilities ready to invest in long-term use and autonomy
Rental & Leasing Options – Perfect for those needing short-term access or budget-conscious setups, without compromising on quality or support

Regardless of the model, clients receive the same high standard of service, training, and post-surgical support.

03.

Product Training & Education

Our comprehensive training programs ensure that every stakeholder—from surgeons to OR nurses—is fully equipped to use our devices with confidence. Training includes:

Hands-on equipment orientation
Procedural walkthroughs
Safety protocols and device maintenance
Hands on training on a spine endoscopic simulator
Observation of live surgeries conducted by key opinion leaders
Cadaveric workshops

Training can be conducted on-site or virtually, depending on the needs of your team.

04.

Technical Support & Maintenance

Our service centre is equipped with specified tools and certified technicians to handle:

Preventive maintenance
Device calibration
Safety protocols and device maintenance
Repairs and diagnostics
Supply of genuine spare parts

This ensures equipment remains in peak condition, minimizing downtime and extending device life.

05.

After-Sales Support That Never Stops

At One Synergy, our commitment doesn’t end with delivery—it continues throughout your journey.

Dedicated support team available when you need us
Fast response times and proactive follow-up
Expert assistance for troubleshooting, maintenance, and performance checks

We understand that in high-stakes environments like spine endoscopy, every detail matters. That’s why our clinical and technical teams are always ready to provide hands-on guidance, ensuring smooth usage, sterile readiness, and consistent equipment performance—whether rented or purchased.

Our role goes beyond supplying devices—we’re your ongoing partner in surgical success.

At One Synergy, we don’t just deliver devices—we deliver surgical success.

Certified By:

Licensed By:

Registered With:

Proud Member Of:

Canadian Chamber of Commerce in Malaysia

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Certified By:

Licensed By:

Registered With:

Proud Member Of:

Canadian Chamber of Commerce in Malaysia

Website Powered By:

Ready to Elevate Your Surgery?

Get in touch with us to explore our innovative solutions and services.